FAQ

Which payment methods are accepted?

Cash on delivery and credit cards are both accepted.

How long will delivery take?  

Between 24h-72h.

When will the request reach me?

Depending on the shipping company chosen and the responsible in charge of delivery, we provide a group of shipping responsible based in major cities, it usually takes 1 to 3 days for the order to be confirmed.

What exactly happens after ordering?

Please make sure to read the shipping and delivery policy.

Is my data protected?

Yes, all your personal information is protected.

Is there a delivery outside the country?

At present, the shipping companies with which we work with, deliver only in the country.

If I have a product with a manufacturing defect?

Please make sure to read the return policy to know the conditions of return and exchange, in case of a defect on the product.

I want to order large quantities. Is there a discount?

The store offers a delivery service for orders of large quantities and there is a discount ranging of 8% on 10 products. You can contact us directly via the contact page and inquire about the quantities.